About sap support
About sap support
Blog Article
The new SAP Services and Support e book clarifies SAP's offerings in a transparent, comprehensible way and addresses differences among the requirements of latest shoppers and professional end users.
Scheduled appointments have to have no less than 24 hours discover to allow engineers to organize with the session.
By taking up your day-to-day support for SAP and ongoing support management, we will help minimize complexity, enhance operational performance, and supply all the main advantages of getting a one reliable husband or wife for software package support and managed services.
Entry a number of support channels that will help you take care of your challenge in the easiest way achievable. Many of the support channels are integrated into the appliance, applying synthetic intelligence (AI) algorithms to recommend the ideal channel to take care of your problem.
How will you Schedule an authority for VAR-d support partners and their conclude shoppers? As VAR-D support associates are mandated to offer 1st and 2nd line support, the usage of Agenda a specialist channel has long been built available, because May perhaps 2021, for present scenarios only.
"I'd say we need 30 to 40 p.c fewer time for you to get our function carried out, all due to Jet. Preset assets, by way of example, accustomed to consider 50 percent on a get more info daily basis; now Jet does that quickly. That is remarkable.”
The adjustment won't stand for a rise in listing selling prices for SAP support choices. Influenced buyers and companions will likely be notified in accordance with the respective locally agreed contractual stipulations. Go through the entire statement in English or German.
Am i able to refer back again on the chat session details at a here later time? Sure, the chat transcript and all attachments will likely be recorded with your scenario log in your advantage.
If you are an on-premise buyer, be certain your remote link is open up and provide certain, legitimate interaction data. See SAP Expertise Foundation Posting 2633442 for information.
Help with Person Administration for instance S-user management, authorization inquiries or password reset support
Together with the SAP for Me Cell app, you can certainly connect with SAP from anyplace and at whenever. You'll need complete transparency into your SAP solution portfolio all in one location.
trending articles which implies in authentic-time which KBAs/SAP Notes are well-liked with our buyers.
The adjustment won't depict an increase in listing costs for SAP support choices. Affected shoppers and partners might be notified in accordance with the respective regionally agreed contractual stipulations. Browse the total statement in English or German.
The chat transcript and each of the attachments will always be captured and recorded with your situation log, whether or not the difficulty is solved right away or not.